As I mentioned in the previous couple of posts, Mozilla will EOL Firefox 3.6 when 10 ESR exits the qualification stage (for the lifecycle of an ESR release, see the Mozilla Wiki proposal). As we are the unofficial overflow for PowerPC and 10.4 users that will be orphaned after 3.6 runs aground, we are likely to pick up a large number of new users in the very near future, and expecting Mozilla to continue to support them through SUMO is not fair on their resources.
Fortunately, Tenderapp offers free accounts to open source projects with an application, and I am pleased to announce that they have accepted ours. Starting today, users will be able to file feedback and questions through our own TenFourFox Support site. The Support link under the Help menu automatically points to this new site, there are Help and Support tabs on the main page and Start page, and the TenFourFox Help option will point to it with 10.0 final.
Please explore it and see what you think. Chris, contact me privately so I can give you a login to allow you to read and reply to support tickets. Other people who are interested in helping with the support effort, please request in the comments.